Privacy Policy for AV Star Systems

At starsystems.ie, accessible from https://www.starsystems.ie, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by starsystems.ie and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in starsystems.ie. This policy is not applicable to any information collected offline or via channels other than this website..

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our webste
  • Improve, personalize, and expand our webste
  • Understand and analyze how you use our webste
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the webste, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud

Log Files

starsystems.ie follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, starsystems.ie uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

For more general information on cookies, please read “What Are Cookies” from Cookie Consent.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of starsystems.ie.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on starsystems.ie, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that starsystems.ie has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

starsystems.ie’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

starsystems.ie does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

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Privacy Policy

Terms & Conditions

Contact
+353 504 21073 info@starsystems.ie
Location
Loughlahan, Thurles,
Co. Tipperary, E41 T282
Opening Hours

Mon – Fri: 10am – 6pm
Sat: 10am – 6pm

© AV Star Systems Ltd. Loughlahan, Thurles, Co. Tipperary, Ireland. Registration No: 462006

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Terms and Conditions

RENTAL AGREEMENT TERMS AND CONDITIONS

This rental agreement is made between AV Star Systems Ltd. “AVSS” and the Customer “Customer” and is effective as of the order confirmation date. This agreement covers Rental Equipment “Equipment” and Service Labour “Labour” for the Sales Quote “Quote” provided. This agreement shall be binding under the laws of the Republic of Ireland.

ORDER CONFIRMATION DATE: The date that AVSS confirms Job pricing and availability in writing to Customer with a Job status as “CONFIRMED”, generally via a confirmation email and/or deposit.

PAYMENT: AVSS standard policy is to reserve Equipment for Customer by charging 25% of the Job total as a deposit. Payment methods and terms are subject to AVSS approval. Outstanding balances at Job End Date will be charged to Customer credit card on file. Outstanding balances may arise from these or other events: extended rental time, damaged Equipment, missing items, Labour overtime or additional Equipment added to Job after Start Date. Customer agrees to pay any and all court costs, attorney fees, and any other collection costs related to returned checks or unpaid balances.

CANCELLATIONS: Cancellation prior to Job Start Date and Time will not be refunded for the deposit amount paid. Cancellations 4-7 (four to seven) days prior to Job Start Date and Time will be billed 75% of the total amount of the Quote. Cancellations 3 (three) days or less prior to the Job Start Date and Time will be billed 100% of the Quote.

REFUNDS: Refunds are limited to the value of the rented items herein. Customer discharges AVSS from liability or damages in excess of the rental amount in the event of Equipment failure or unavailability. Customer is responsible for immediately notifying AVSS at +35350421073 of any Equipment malfunction or related operational problems in order for any price adjustment to be considered. AVSS provides free after-hours telephone support and will make every effort to immediately replace Equipment that is malfunctioning.

DELIVERY, SETUP, OPERATION AND PICKUP BY AVSS: If applicable, Customer agrees to be available during the Delivery/Setup and Pickup Time window described on Job. Redelivery or re-pickup due to Customer not being present for delivery or pickup is subject to additional delivery charges. Customer is responsible for AVSS’s safe and open access to the Job location for delivery, setup, operation and breakdown tasks.

EQUIPMENT OPERATION BY CUSTOMER: Customer agrees to be available to receive operational instructions from AVSS at time of pickup or delivery and to take possession of Equipment only upon full understanding of Equipment operation. Customer agrees to inform AVSS when using Equipment outdoors and follow any specific instructions regarding outdoor use. Customer agrees to notify AVSS when taking equipment outside of the Republic of Ireland. Customer agrees not to expose Equipment to harsh conditions including but not limited to: dust, sand, moisture, extended direct sunlight or heat sources. Customer agrees to use care in handling Equipment including placing Equipment on secure, level surfaces; properly securing cables to prevent tripping and accidental power down; and securing Equipment for safe and secure transportation and storage. Labour fees for dispatching a technician may apply if Equipment is found to be reconfigured after it left AVSS’s possession or Customer did not make best efforts to follow steps outlined on provided documentation and/or instructions provided during the technical support telephone call. Cleaning fees and or damage charge may be incurred if evidence of exposure to harsh conditions exists upon Equipment return.

LABOR CHARGES: Labour charges on the Job, if applicable, are estimates based on AVSS’s understanding of the event and Job requirements. Labour charges are subject to modification if the Job requirements deviate from the original agreement.

RENTAL PERIOD: Rental Period extends from the Customer Pickup or Delivery/Setup date and time to the Customer Return or Available Pickup date and time. Late returns are subject to additional charges at AVSS’s daily Equipment rental rate. Rentals are due back to AVSS by 12pm on the Customer Return date.

AGENT: Customer may assign an Agent over the age of 18 to act for the Customer to pickup, receive, drop off, setup or operate Equipment. Customer agrees to notify AVSS in writing/email when assigning an Agent to pickup or receive Equipment. Customer agrees to inform Agent of their responsibilities under this agreement including but not limited to their time availability, receiving instruction, proper Equipment operation and Equipment pickup and/or return time. Use of an Agent does not limit Customer responsibilities under this Agreement in any way.

DAMAGED EQUIPMENT: Customer is responsible for all damage to Equipment from any cause whatsoever incurred while in possession of Equipment. AVSS will inspect all Equipment returned from Customer and will notify Customer of any charges within 2 business days of Job End. AVSS Technicians onsite during a job may not release Customer from damaged Equipment liability. Customer is responsible for the equipment damages caused by their attendees at Job.

LOSS AND UNRETURNED EQUIPMENT: Customer is responsible for loss from any cause whatsoever incurred while in possession of Equipment, including theft. Failure to return Equipment per agreement terms with no communication from the Customer after 24 hours of Job End Date, will void this Agreement and Equipment shall be considered stolen goods, prosecutable in accordance with Irish Law. Customer credit card on file can be charged for Equipment MSRP. Customer is responsible for all costs associated in recovering missing Equipment, or cost of Equipment, included but not limited to cost associated with: repossession, legal fees, and collections.

CUSTOMER INDEMNIFICATION: Customer agrees to indemnify and hold harmless AVSS for damages and liability to rented items, persons and property resulting from the use or misuse of the rented items. Customer assumes all risk of any and all injuries or any kind including wrongful death resulting from use or misuse of rented items. Customer agrees to hold AVSS, its officers and employees free and harmless from and to indemnify and defend AVSS against any and all suites, actions, proceedings, claims, judgments, demands, costs and charges for legal expenses and penalties resulting from injury or damage to any and all persons and property arising out of or in connection with the rented items herein.

COPYRIGHT INFRINGEMENT: AVSS does not support copyright infringement, including but not limited to public display and reproduction of copyrighted material. AVSS reserves the right to refuse rental of Equipment when Customer cannot provide proper documentation for use of copyright material.

ASSIGNMENT: Customer responsibility under this agreement remains with the Customer in the event of subleases, subrentals, or assignments of the Equipment to any other party.

By providing payment and taking possession of rented equipment, you agree with the above terms and conditions.